🔐
Important: By using pp99, you confirm that you have read and accepted this Privacy Policy in full. We are committed to keeping your information safe.
1 Introduction
Pp99 (https://pp99.plus) is a trusted online gaming and betting platform built for Bangladeshi players. We believe that protecting the privacy of every user's personal information is a core responsibility.
This Privacy Policy explains what information pp99 collects, how that information is used, who it may be shared with, and how much control you have over your own data.
Using any pp99 service — creating an account, playing games, placing bets, making deposits or withdrawals — means you agree to the terms of this Privacy Policy.
2 What Information We Collect
Pp99 collects three types of information — what you provide directly, what is collected automatically during your use, and information received from third parties.
Directly Provided Information:
- Full name, date of birth, and national ID number (for KYC verification)
- Email address and mobile number (for communication and security purposes)
- Residential address (for legal verification purposes)
- Payment information — Mobile Banking/Nagad/Rocket number, bank account details
- ID photo or document (as part of the KYC process)
- Content of customer support communications
Automatically Collected Information:
- IP address and device information (operating system, browser type)
- Login time, gaming history, betting records
- Deposit and withdrawal transaction history
- Information on how long each page of the site was viewed
- Information obtained from cookies and similar tracking technologies
| Data Type |
Purpose of Collection |
Required? |
| Name and date of birth |
Identity verification, age confirmation |
Yes |
| Mobile Number |
OTP verification, security |
Yes |
| Payment Information |
Deposits / Withdrawals |
Yes |
| IP Address |
Fraud Prevention |
Automatic |
| Cookies |
User Experience Improvement |
Optional |
3 How We Use Your Information
Pp99 uses your information only for specific, legitimate purposes. Full details are provided below:
- Account Management: Your information is used to create, verify, and maintain your account.
- Payment Processing: Payment information is used to securely process deposits and withdrawals.
- KYC Verification: Identity verification is carried out to meet legal obligations and prevent access by minors.
- Customer Support: Your information is used to resolve issues and provide support.
- Security Assurance: Data is analysed to detect and prevent fraud, money laundering, and cyberattacks.
- Service Improvement: Your usage patterns are analyzed to improve your gaming experience.
- Promotional Communications: Promotional offers and updates are sent with your consent.
- Legal Compliance: Data is retained and provided as required to meet regulatory obligations.
✅
pp99 never sells your information to advertisers or unauthorized third parties. Your data is used solely to provide our services.
4 Data Sharing Policy
Pp99 may share your information with third parties in the following limited circumstances:
- Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to complete transactions.
- Game Providers: Data may be shared with licensed game companies for game operation and result verification purposes.
- KYC Service Provider: Documents are shared with authorised companies for identity verification purposes.
- Legal Authorities: We are required to provide information upon receipt of a valid order from a court, regulatory body, or law enforcement agency.
- Auditors & Consultants: Data may be shared under confidentiality agreements for business audits or legal consultations.
⚠️
All third parties with whom data is shared operate under confidentiality agreements with pp99 and are not permitted to use your data for their own purposes.
5 Cookies & Tracking Technologies
The pp99 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
- Essential Cookies: These cookies are essential to maintain your login session and ensure security. They cannot be disabled.
- Performance Cookies: Used to identify which parts of the site are most visited and to improve site speed.
- Functionality Cookies: Used to remember your preferences such as language, theme, and similar settings.
- Analytics Cookies: Used to analyze site usage and improve our services. You can disable these.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
6 Data Security Measures
Pp99 uses industry-standard security technologies to protect your privacy and data. Our security measures are outlined below:
- 256-bit SSL/TLS Encryption: Every transaction and communication on the site goes through encrypted channels.
- Two-Factor Authentication (2FA): OTP verification is required at login and at the time of withdrawal.
- Firewall and DDoS Protection: Advanced firewalls are active to protect our servers from cyberattacks.
- Regular Security Audits: Third-party cybersecurity experts conduct regular audits of pp99's systems.
- Data Masking: Payment card numbers and bank details are always partially masked.
- Staff Training: All pp99 staff receive regular training on data protection.
ℹ️
In the event of a data breach, pp99 will notify affected users within the legally required timeframe and take prompt remedial action.
7 Your Data Rights
If you have an account with pp99, you have the following rights over your personal information:
- Right to Access: You may request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your account and data under applicable conditions.
- Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
- Data Portability: You have the right to receive a copy of your data in a machine-readable format.
- Right to Opt Out of Marketing: You may opt out of promotional emails or messages at any time.
To exercise these rights, contact pp99 customer support. We typically process requests within 30 days.
8 Data Retention Period
Pp99 does not retain your information longer than necessary. Retention periods for different data types are listed below:
- Account Information: For the full duration the account is active and up to 5 years after closure.
- Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
- KYC Documents: Up to 5 years maximum, as required by legal obligations.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are stored for up to 1 year.
- Support Contact: Retained for up to 1 year after the issue is resolved.
Once the retention period expires, data is securely deleted or anonymised.
9 Child & Minor Protection
Pp99 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect information from minors.
- Age is verified at registration, and KYC documents may be requested if there is any doubt.
- If we become aware that a minor's data has been collected, the account will be immediately closed and all associated data deleted.
- If parents believe their child is using pp99, they are urged to contact our support team immediately.
🚫
Under 18: Use of any pp99 services is strictly prohibited. pp99 reserves the right to take legal action.
10 Privacy Policy Updates
Pp99 may update this Privacy Policy when necessary. In the event of changes:
- Users will be notified via their registered email or on-site notice before any significant changes take effect.
- The "Last Updated" date at the top of the page will always reflect the most current version.
- Continued use of pp99 after any changes constitutes acceptance of the updated policy.
- If you do not agree to the changes, you may request to close your account.